Terms & Conditions
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE AND SALE AND RELATED DISCLAIMERS CAREFULLY BEFORE USING THIS WEBSITE OR ANY SUPPLYME WEBSITE (COLLECTIVELY, THE "SITE") OR PURCHASING ANY SUPPLYME PRODUCTS (COLLECTIVELY, THE "PRODUCTS").
By accessing or using this Site and/or by purchasing any Products, you agree to be bound by the following terms and conditions of use and sale. If you do not agree to these terms and conditions, please do not use this Site or purchase Products. SupplyMe reserves the right, at any time, to modify, alter, or update these terms and conditions. By accepting the Site's terms and conditions of use and sale, you agree to be bound by such modifications, alterations, or updates.
All materials on this Site, including but not limited to all Site design, text, graphics, interfaces, and the selection and arrangement thereof, are the property of SupplyMe or one of its affiliated entities, and are Copyright © SupplyMe. ALL RIGHTS RESERVED. Permission is granted to view, electronically copy and to print hard copy portions of this Site for the sole purpose of placing an order for Products with SupplyMe or using this Site as a shopping resource. Any such permitted use must include the above copyright notice. Any other use of materials on this Site, including reproduction for purposes other than those noted above, or any modification, distribution, or republication without written permission is strictly prohibited.
All trademarks, service marks, and trade names are proprietary to SupplyMe or one of its affiliated entities, or other respective owners who have granted SupplyMe the right and license to use such trademarks, service marks, and trade names. No license to use or reproduce any of these trademarks or other trademarks contained on this Site is given or implied. All other brands and product names are the trademarks of their respective owners.
Information Provider Disclaimer
SupplyMe may provide information and guidance about the use or appropriateness of its Products. SupplyMe does not guarantee the accuracy or completeness of any information in these instances. As such, SupplyMe will not be held responsible for any errors therein or omissions there from or for the results obtained from the use of such information. The information is provided with the understanding that SupplyMe is not engaged in rendering legal, medical, counseling or other professional services or advice, and shall not be liable or responsible to any person or entity for any loss or damage caused, or alleged to have been caused, directly or indirectly, by or as a result of the information or ideas contained, suggested, or referenced in these instances.
This Site and Products may contain content not generated by SupplyMe and SupplyMe is not responsible for any third-party content. The name of SupplyMe or the SupplyMe logos and trademarks may not be used in advertising or publicity pertaining to distribution of the information on or linked to this Site or any other server or "hot-linked" sites or any of the Products without the specific, prior written permission of SupplyMe.
We have made significant efforts to accurately display the colors of products that appear on the Site. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will accurately reflect actual product color or finish.
Disclaimer/Limitation of Liability
Nothing on this Site or on the Products will be construed as conferring any license of SupplyMe rights or any third party rights. Although the information is provided on this server and on the Products to anyone, SupplyMe retains the copyright on all text and graphic images. This means you may not distribute the text or graphics to others without the prior express written permission of SupplyMe, or modify or re-use the text or graphics without the prior express written permission of SupplyMe. It is expressly forbidden to use either the Site's URL, meta-tags, or other embedded Site information and Product features to effect any "matchmaker" advertising by third parties, or to act as a conduit for others to effect the same result. You may print copies of the information for your own personal use.
You are prohibited from posting on this Site or transmitting to this Site any unlawful, threatening, libelous, defamatory, obscene, scandalous, inflammatory, pornographic, objectionable or profane material or any materials that could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability or otherwise violate any law. SupplyMe will fully cooperate with law enforcement authorities or court orders requesting or directing SupplyMe to disclose the identity of or help identify anyone posting any such information or materials on this Site.
THE INFORMATION, SERVICES, PRODUCTS, AND MATERIALS CONTAINED IN THIS SITE, INCLUDING, WITHOUT LIMITATION, TEXT, GRAPHICS, AND LINKS, ARE PROVIDED ON AN "AS IS" BASIS WITH NO WARRANTY. TO THE MAXIMUM EXTENT PERMITTED BY LAW, SUPPLYME DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, EXPRESSED OR IMPLIED, WITH RESPECT TO SUCH INFORMATION, SERVICES, PRODUCTS, AND MATERIALS, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, FREEDOM FROM COMPUTER VIRUS, AND IMPLIED WARRANTIES ARISING FROM COURSE OF DEALING OR COURSE OF PERFORMANCE. IN NO EVENT WILL SUPPLYME BE LIABLE FOR ANY DIRECT, INCIDENTAL, SPECIAL, INDIRECT, EXEMPLARY, CONSEQUENTIAL DAMAGES, OR PUNITIVE DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA, BUSINESS INTERRUPTION, SALES, OR PROFITS, WHETHER IN AN ACTION UNDER CONTRACT, NEGLIGENCE, OR ANY OTHER THEORY, ARISING OUT OF ACCESS TO, USE OF, OR IN CONNECTION WITH THE USE, INABILITY TO USE, ACCURACY, SUITABILITY, OR PERFORMANCE OF THE INFORMATION, SERVICES, PRODUCTS AND MATERIALS AVAILABLE FROM THIS SITE, EVEN IF SUPPLYME IS EXPRESSLY ADVISED ABOUT THE POSSIBILITY OF SUCH DAMAGES. THESE LIMITATIONS SHALL APPLY NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY. BECAUSE SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, OR THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN ADDITION, SUPPLYME DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION ACCESSIBLE VIA THIS SITE IS ACCURATE, COMPLETE OR CURRENT, AND SUPPLYME WILL NOT BE LIABLE FOR ANY USE OF THIS INFORMATION FOR ANY PURPOSE. PRODUCT, PRICE AND AVAILABILITY INFORMATION IS SUBJECT TO CHANGE WITHOUT NOTICE.
The material provided on this Site is protected by law, including, but not limited to, United States copyright law, trademark law, and international treaties. This Site is controlled and operated by SupplyMe in Ohio, United States of America. SupplyMe makes no representation that materials on this Site are appropriate or available for use in other locations. Those who choose to access this Site from other locations do so on their own initiative and are responsible for compliance with local laws, if and to the extent applicable.
ANY CLAIM RELATED TO THE INFORMATION ON THIS SITE WILL BE GOVERNED BY THE LAWS OF OHIO WITHOUT REGARD TO CONFLICTS OF LAW RULES. IN THE EVENT OF ANY DISPUTE REGARDING THIS SITE OR THE PRODUCTS, THE PARTIES IRREVOCABLY CONSENT TO EXCLUSIVE PERSONAL JURISDICTION AND VENUE IN THE COURTS IN STARK COUNTY IN THE STATE OF OHIO, IN CONNECTION WITH ANY DISPUTE ARISING UNDER A STATE CLAIM INVOLVING THIS SITE OR THE PRODUCTS AND TO THE FEDERAL DISTRICT COURTS, NORTHERN DISTRICT OF OHIO, IN CONNECTION WITH ANY DISPUTE ARISING UNDER A FEDERAL CLAIM INVOLVING THIS SITE OR THE PRODUCTS.
Order Acceptance, Cancellations, and Changes
The receipt of an email order confirmation does not constitute the acceptance of an order or a confirmation of an offer to sell. SupplyMe reserves the right, without prior notification, to limit the order quantity on any item and/or refuse service to any customer. Verification of information may be required prior to the acceptance of any order.
If you need to make a change to an order, contact us within 3 hours (1 hour for expedited orders) of placing your order and we will do our best to make your requested changes. We try to ship orders as quickly as possible, so we may not be able to make changes, especially if you contact us during non-business hours and/or selected expedited shipping. Once an order enters our shipping process, we are unable to make changes, and you will have to place a new order and/or follow our return policy.
In order to offer the best shipping rates possible, we use a variety of carriers to ship each order as efficiently as possible. Our most common carriers include the U.S. Postal Service, UPS, and FedEx.
Orders for in-stock items are usually shipped within 1 business day and usually arrive within 4-8 business days via Standard Shipping. Standard Shipping delivery times are not guaranteed and may experience delays, especially during busy season.
Expedited shipping methods may be available for in-stock items on your order. Backorder items are not eligible for expedited shipping and will ship complete via Standard Shipping. Expedited items will ship same day if the order is placed before 3:00 PM ET on a business day; otherwise, expedited items will ship the following business day.
On the rare occasion that an expedited item does not arrive by the guaranteed delivery date, you are eligible for a credit up to the full amount paid for shipping. Credits will not be issued for shipments that are delayed due to causes beyond our control including, but not limited to: the unavailability or refusal of a person to accept delivery of the shipment, acts of God, natural disasters, insufficient information provided by a customer, riots, strikes or other labor disputes, civil unrest, disruption or failure of communication and information systems, and adverse weather conditions.
Items that are shipped directly from the manufacturer are sometimes referred to as "drop-ship" items. These are typically larger items not stocked in our warehouse and may take up to 6 weeks for delivery, depending on the manufacturer.
Manufacturer direct items are shipped via Standard Shipping only and cannot ship to P.O. Boxes, including APO’s and FPO’s, or to any destination outside the continental United States.
Orders shipping to military addresses or outside the continental United States will ship complete (all items will be held until entire order can ship).
Otherwise, backordered items are held until all backordered items on an order can ship together. Backorder shipments are sent via Standard Shipping.
We do our best to contact customers quickly if any items end up on backorder.
Once your order ships, you should receive a shipment notification email within 1 business day that includes the items shipped, carrier, and tracking number and link (if available). You can also track the status of your order on your Order History page.
Invalid Shipping Addresses
In order to prevent delays in receiving your order, you are responsible for providing a complete and accurate shipping address at checkout. Should your order be undeliverable as addressed, SupplyMe will attempt to work with the shipper to automatically correct the address and deliver your order. Such address corrections are subject to a fee of up to $15 per package. If your address cannot be corrected, your order may be returned to our warehouse at your expense and subject to our Return Policy.
Errors in shipments, missing items, defective or damaged merchandise, or billing errors must be reported to customer service within 7 days of delivery. Issues with manufacturer direct items must be reported within 5 days of delivery.
Replacement items are sent via Standard Shipping.
Billing disputes made through a credit card or other payment processor instead of through our support team will incur a $20 dispute fee.
Return requests must be made within 30 days of purchase date. Returns must be shipped prepaid freight, with a return authorization (RA) number shown on the outside of all cartons. To receive an RA number, please contact us.
Once you are issued an RA number, returned merchandise must be received within 15 days, unopened, in original packaging, and in salable condition to qualify for a credit.
Returned merchandise is subject to an inspection and restocking fee of 15% of billed value. Additional fees may be incurred for packages without an RA number, returns that are not prepaid and/or sent to the wrong address, and orders that received free shipping.
Non-tangible, digital, discontinued, clearance, and special order items may not be returned. Shipping and processing charges are non-refundable.
Items that are shipped directly from the manufacturer are subject to the above return policies with the following exception: Inspection and restocking fee may be up to 30% of billed value, depending on the manufacturer's return policy.
Cribs must be returned in unopened, factory sealed cartons.
Rugs and Carpets
Rugs and carpets must be shipped back in the same way they were received. If original packaging is no longer available for use, please contact us so we can arrange for packaging to be sent.
This Site may contain links to other websites that are owned and operated by third-party vendors and other third parties (the "external sites"). You acknowledge that SupplyMe is not responsible for the availability of, or the content located on or through, any external site. You should contact the site administrator or webmaster for those external sites if you have any concerns regarding such links or the content located on such external sites.
About Our Prices
The prices advertised on this Site are for Internet orders. Prices are different from those charged in the SupplyMe catalog. Prices and the availability of items are subject to change without notice. Any "list price" used on this Site is an advertised price before any discounts and may not be indicative of the actual selling price in your area.
Any reference to "savings" used on this Site indicates the average savings off the "list price". Your actual savings will vary depending upon the goods purchased and the date of the transaction.
SupplyMe reserves the right to limit sales, including the right to prohibit sales to re-sellers. SupplyMe is not responsible for typographical or photographic errors.
User Comments, Feedback, and Other Information Submissions Provided by You
You agree that any material, information, and ideas that you transmit to this Site or otherwise provide to SupplyMe ("Transmissions") shall be and remain SupplyMe property.
All Transmissions will be treated as non-confidential and non-proprietary and SupplyMe shall be under no obligation of any kind with respect to such information and shall be free to reproduce, use, disclose, and distribute the Transmissions to others without limitation. Additionally, SupplyMe shall be free to use any ideas, concepts, know-how, or techniques contained in such information for any purpose whatsoever including, but not limited to, developing, manufacturing, or marketing products incorporating such information. You further agree that SupplyMe may use information about your demographics and use of this Site in any manner that does not reveal your identity.
In addition, you agree, and are hereby put on notice, that you are prohibited from posting or transmitting to or from this Site any unlawful, threatening, libelous, defamatory, inflammatory, pornographic, or profane material or any other material that could give rise to any civil or criminal liability under law. You are solely responsible for the content of any comments you make.
Children Visiting Our Website
All Sites and services do not sell Products for purchase by children. If you are under the age of 18, you may only use the Sites in the presence of a consenting parent or guardian. Children under the age of 13 are not permitted to create a user account or to place orders on this Site.