Last updated: October 3, 2026
SupplyMe is operated by Tristro, LLC, an Ohio-based company (“SupplyMe,” “we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit SupplyMe.com, request printables, purchase products, use an account or membership, subscribe to communications, or otherwise interact with us.
Our resources are intended for teachers, parents, caregivers, and other adults.
Our approach to privacy
We use personal information to provide our products and services, support customers, operate and secure our website, and improve the shopping and printable experience. We also use information for marketing, analytics, personalization, and advertising, subject to applicable law and your privacy choices.
This policy describes our practices. It does not replace consent where consent is required.
Information we collect
We collect information you provide, information generated through your use of our services, and information received from service providers and partners.
Information you provide
This may include:
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Contact information: Your name, email address, telephone number, and billing or shipping address.
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Account information: Information associated with your customer account and sign-in.
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Order and membership information: Products ordered, printable requests, purchases, subscription details, membership status, and customer service history.
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Communications: Messages, questions, feedback, and other information you send us.
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Marketing preferences: Subscription choices and records of consent or unsubscribe requests.
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Reviews and submissions: Reviews, photos, or other content you choose to submit. Content published on our website may be visible to others.
Payment providers collect the payment information needed to process your transaction. Through our standard checkout, we do not receive your full payment card number or card security code. We may receive limited payment details, such as payment status, card type, and the last four digits.
Information collected automatically
When you use our website or interact with our emails, we and our service providers may collect:
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IP address, browser type, device information, and operating system.
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Approximate location inferred from your IP address.
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Pages viewed, searches, referring websites, links clicked, and other interactions.
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Information about carts, orders, printable delivery, and access to digital resources.
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Cookie identifiers and similar technical identifiers.
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Email delivery, opening, and click information where supported by your email application and permitted by law.
Information from other sources
We may receive information from Shopify, payment providers, subscription and digital delivery providers, analytics services, marketing platforms, advertising partners, and other providers that help operate our business.
How we use information
We use personal information to:
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Process payments, fulfill physical product orders, and manage returns.
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Deliver free and paid printables and provide access to purchased resources.
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Create and manage accounts, subscriptions, and memberships.
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Determine access eligibility, apply applicable usage limits, and administer offers or upgrade credits.
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Send requested download links, order confirmations, membership notices, and other service communications.
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Respond to questions and provide customer support.
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Send marketing communications where permitted.
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Personalize content, recommendations, and offers.
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Understand website performance and improve our products and services.
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Display, measure, and support advertising.
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Detect fraud, prevent abuse, secure our services, and resolve disputes.
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Maintain business records and meet legal obligations.
Where applicable data protection law requires a legal basis, we rely on consent, performance of a contract or steps requested before entering a contract, compliance with legal obligations, or legitimate interests such as operating, improving, and securing our services. We rely on legitimate interests only where permitted and where those interests are not overridden by your rights.
Free printable requests and email communications
When you request a printable by email, we use your email address to deliver the requested resource and related service messages. We may also create or update a customer record to support delivery, customer service, and access to resources.
Marketing signup choices are described at the point where you provide your information. Where required, we obtain consent before sending marketing communications.
You can unsubscribe from marketing emails using the unsubscribe link in an email or by contacting [email protected]. Unsubscribing from marketing does not prevent us from sending necessary service messages, such as a download link you requested, an order confirmation, or a subscription notice.
Simply visiting our website or providing a telephone number does not constitute consent to promotional text messages. If we offer SMS marketing, enrollment will be subject to separate signup disclosures and consent requirements.
Cookies and similar technologies
We and our partners use cookies, pixels, local storage, and similar technologies for purposes that may include:
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Essential functions: Supporting carts, sign-in, security, privacy choices, and requested services.
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Personalization: Remembering preferences and improving recommendations.
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Analytics: Understanding how visitors use our website and evaluating performance.
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Advertising and marketing: Delivering and measuring ads and understanding interactions with marketing communications.
Where required, we request consent before using non-essential technologies.
You can manage available choices through the cookie banner, Cookie preferences links, advertising privacy controls, or our privacy choices page. Available controls may vary by region and service.
You can also adjust your browser settings to block or delete cookies. Doing so may affect certain website functions. Choices made on one browser or device may not apply to another, and deleting cookies may reset saved preferences.
Shopify and Shopify Network Intelligence
Our store is hosted by Shopify. Shopify processes personal information when you visit our store, use its features, or make purchases.
We use Shopify Network Intelligence and related services. These services can use information about your interactions with our store together with information about your interactions with other merchants and Shopify to support features such as personalization, advertising, and business improvement.
To provide these services, we share information with Shopify and other providers, which may process information in countries outside your country of residence.
Learn more about Shopify’s practices in the Shopify Consumer Privacy Policy. You can learn about and exercise available rights relating to Shopify’s processing through the Shopify Privacy Portal.
Advertising
CMI Marketing, Inc., d/b/a Raptive (“Raptive”) is a service provider of this Site for the purposes of placing advertising on the Site, and Raptive will collect and use certain data for advertising purposes. To learn more about Raptive’s data usage, click here: https://raptive.com/creator-advertising-privacy-statement
Affiliate links
Some links on our website are affiliate links. If you follow one and make a purchase, we may receive a commission at no additional cost to you.
Affiliate partners may use cookies or similar technologies to identify referrals and attribute purchases. Information you provide on another website is governed by that website’s privacy policy.
How we disclose information
We disclose personal information as needed for the purposes described in this policy, including to:
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Service providers: Providers supporting hosting, payments, order fulfillment, shipping, digital delivery, subscriptions, email communications, customer support, analytics, security, and other business functions.
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Advertising and marketing partners: Partners supporting advertising, measurement, and marketing, subject to applicable requirements and privacy choices.
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Public audiences: When you submit content intended for publication, such as a product review.
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Professional advisers and authorities: Where needed for legal advice, accounting, compliance, legal proceedings, or protection of rights and safety.
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Parties to a business transaction: In connection with a proposed or completed merger, acquisition, financing, reorganization, or sale of business assets, subject to applicable law.
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Other recipients you authorize: When you request or consent to a disclosure.
Service providers’ use of information is governed by applicable agreements and law. Some partners also process information for purposes described in their own privacy policies.
Your privacy choices and rights
Marketing communications
Use the unsubscribe link in marketing emails or contact [email protected]. We may retain limited information needed to honor an unsubscribe request.
Cookies and advertising
Use the available cookie preferences and advertising privacy controls on our website.
You can also visit our Your Privacy Choices page to access available data sharing and targeted advertising opt-out controls.
Where applicable, recognized browser signals such as Global Privacy Control can communicate an opt-out preference. These preferences are processed according to applicable law and the capabilities of the relevant service.
Requests concerning your personal information
Depending on your location and applicable law, you may have rights to:
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Obtain information about our processing and access personal information.
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Correct inaccurate personal information.
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Request deletion of personal information.
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Receive a portable copy of certain information.
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Withdraw consent or object to or restrict certain processing.
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Opt out of the sale or sharing of personal information or targeted advertising.
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Appeal a denied privacy request where provided by law.
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Complain to the relevant data protection authority.
To submit a request or appeal, email [email protected]. Where permitted, an authorized agent may submit a request on your behalf.
We may need to verify your identity or an agent’s authority before acting on a request. Please do not send payment card details or sensitive identity documents unless we specifically request them through an appropriate method.
Rights are subject to applicable exceptions. For example, we may retain information needed for tax records, fraud prevention, legal obligations, or resolving disputes.
We will not discriminate against you for exercising privacy rights. Certain services may require information to function, and deleting information or withdrawing consent may affect services that depend on it.
Retention
We retain personal information for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, supporting accounts and digital access, administering memberships, maintaining required business records, preventing fraud, and resolving disputes.
Retention periods vary based on the type of information, the services involved, legal requirements, and operational needs.
We may retain limited records of privacy requests and marketing preferences to demonstrate compliance and honor your choices.
Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information, including encrypted connections for transmitting information through our website.
Payment information is handled by our payment providers. Our customer accounts use passwordless sign-in.
No internet transmission or storage system can be guaranteed completely secure. Protect access to your email account and do not share sign-in codes or private account links.
International processing
SupplyMe is based in the United States. We and our service providers may store or process information in the United States and other countries.
Privacy laws in those countries may differ from the laws where you live. Where applicable law requires safeguards for international transfers, we use or rely on the safeguards required for those transfers.
Children’s privacy
Our website and purchasing, account, and marketing services are intended for adults, including teachers, parents, and caregivers. Educational materials intended for children to use do not require children to create accounts or provide personal information to us.
We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact [email protected] so we can investigate and take appropriate action.
Third-party websites
Our website may link to websites and services operated by others. Their collection and use of information are governed by their own privacy policies. Please review those policies before providing information.
Changes to this policy
We may update this Privacy Policy as our services, practices, or legal requirements change. We will update the date above when we make changes and provide additional notice or request consent where required by law.
Contact us
SupplyMe is operated by Tristro, LLC, based in Ohio, United States.
1967 E Maple St, Suite 167, N Canton, OH 44720
For privacy questions, requests, or appeals, contact:
Email: [email protected]
